Guests generally describe the rooms as sparkling clean, comfortable, and tastefully decorated in a modern style. The Nespresso machines are a much appreciated plus in the Executive level rooms, as are the complimentary drinks in the minibar. Many guests also like the walk-in rainfall showers, and sleep well in the cozy beds.
The front desk and wait staff receive many positive reviews for their welcoming and professional customer service. International travellers are relieved to find the personnel are fluent in English, while many hungry travellers rave about the variety and freshness of the breakfast buffet.
Business travellers appreciate the hotel's location in the heart of the Moscow city financial district, while noting that the AfiMall is steps away for some very enjoyable shopping after work. The hotel is some distance from the Red Square and other tourist attractions, but there is a very shiny metro station in the basement of the mall, and taxis are also always available at the hotel entrance.
The hotel is located in a developing area of the business district, and construction noise has been reported from time to time. Guests also note the neighbourhood is very quiet on weekends.
Guests have reported issues with finding a comfortable room temperature, and some have also noted the water takes a long time to heat up. The modern decor throughout the hotel is too "chilly" for some travellers, too.
Some guests have been dismayed to find their chosen taxi service or Uber driver is not allowed (by law) to drive directly up to the hotel entrance, and they are required to finish the journey on foot.
No, Novotel Moscow City doesn’t offer pool areas.
No, Novotel Moscow City doesn’t allow pets.
Yes, Novotel Moscow City provides Accessible parking for guests.
Check-in at Novotel Moscow City is available from: . Check-out time is by .
Novotel Moscow City is located in Presnenskaya Naberezhnaya, 2, 123317, Moscow, Russia.
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