Golden Ring Hotel (Moscow, Russia)

This hotel boasts a fabulous location, with spectacular panoramic views of Moscow and the Moscow River. Guests say it is quite easy to get to most major sights from here either on foot or via public transport. The closest metro station, Smolenskaya, is only a five-minute walk away. Kievskaya Train Station is also not far away, and guests can find a large shopping centre next to it. A variety of casual and fine dining can be found on Old Arbat Street and New Arbat Avenue.

Guests really enjoyed the breakfast experience here. From the wide selection of dishes to the live harpist, each morning felt like a holiday. The buffet spread is said to be quite impressive and features a large variety of Russian and Western foods. In addition, guests also really liked the onsite restaurants for later dining, and were absolutely thrilled with the views.

Overall, guests really liked their stay here. The rooms are said to be clean and well-equipped with modern necessities like strong air conditioning and fast Wi-Fi. Most rooms also boast panoramic views of the city which are said to be breath-taking. The bathrooms are said to be really nice as well, and come well-stocked with bathrobes and slippers, handy vanity items, and lovely toiletries.

According to recent reviews, guests are repeatedly not pleased with the quality of customer service here. The staff often seems inattentive, forgetful, and either mismanaged or poorly trained. Guests have reported various situations of miscommunication.