Hotel Microtel Inn & Suites by Wyndham Rapid City (Rapid City, USA)

The updated rooms and suites were reportedly well-appointed with modern features including flat-screen TVs, fridges, coffee-makers and microwaves. Many guests found them to be more than satisfactorily clean and comfortable for a shorter stay. Budget-conscious reviewers appreciated freebies like parking and the continental breakfast. The pet-friendly policy was another bonus as was the pleasant heated indoor pool with hot-tub. Travelers often said they got good value for money considering the competitive rates.

Guests frequently paid tribute to the customer service at Microtel Inn & Suites by Wyndham Rapid City, often calling staff friendly, efficient and obliging.

This motel's location just off Interstate 90 proved popular with visitors who liked the way it was easily accessible by car and walking distance from several dining options. Those in town to see Mount Rushmore liked being just 40 minutes' drive from the famous monument. Two beautiful national parks were also within striking distance. There was also easy access to downtown Rapid City, the airport and shopping malls. Another convenience was the handy airport shuttle service.

Guests appreciated the gesture of free Wi-Fi access and many said the service provided was more than adequate for their needs. However, it was occasionally claimed that the network offered sluggish speeds or patchy coverage.

Bathrooms that weren't always well-cleaned, trash leftover from previous guests, stained sheets and build-ups of hair and dust were among the cleanliness issues noted by critics.

Although most of the hotel's facilities were reportedly in a good state of repair, there were a few grumbles from some critics about maintenance issues. These included occasional interruptions to the hot water supply, non-functioning showers and tired-looking furniture.