Hotel Comfort Inn & Suites Rapid City near Mt Rushmore (Rapid City, USA)

The rooms here attract plenty of positive feedback from guests, with many describing the accommodation as clean and spacious. The selection of amenities is found to be good and guests rarely find themselves short of any essentials during their stay.

Previous guests have rated the standard of service at the Hampton Inn Rapid City highly, often describing the staff as friendly and engaging. Guests find that the staff is approachable and happy to answer any questions, as well as offer dining tips or directions to local attractions.

Aside from the convenience of having breakfast included in the room price, guests comment favorably about the standard of the food. Plus, the choice of available food is often said to be excellent. Guests have also appreciated having access to fresh coffee and cookies in the lobby.

Although guests find the cleanliness levels in the rooms is good, there is some feedback that suggests that the hallways don’t always benefit from the same attention. The carpets, in particular, sound like they would benefit from a deep clean.

Previous guests have reported examples of poor maintenance within this hotel. These include rust in the pool area, chipped grout in the en-suite bathrooms, and troublesome door locks.

Guests mention that they found they found the Wi-Fi service in the hotel was patchy and not always available. Another concern appears to be that the Wi-Fi in insecure, hence allows anyone to log on - assuming they can get a signal.