Positive Reviews
positive:
Handy location just off the freeway
This motel's location just off highway I-90 reportedly provided a great base for the budget-conscious traveler in town to see Mount Rushmore or experience the two national parks within striking distance. There was also easy access to downtown Rapid City. Guests also appreciated having gas stations, shopping options and eateries in the vicinity.
positive:
Cheap and cheerful with remodeled rooms
The fresh decor, wood-effect floors and flat-screen TVs of the remodeled rooms won plenty of admirers. Although the rooms were no frills, they were often described as more than satisfactorily clean and comfortable for a shorter stay. With perks like free coffee and a pets allowed policy, many visitors felt this motel offered fair value for money thanks to its competitive rates. .
positive:
Service with a smile
Reviewers were largely please with the customer service, often calling staff courteous, friendly and attentive. However, some guests occasionally faced delays when trying to check-in during the busiest periods. .
Negative Reviews
negative:
Wi-Fi access wasn't free
Guests disliked the additional fees for using Wi-Fi at this property. Some of those who used the network claimed it suffered from sluggish speeds and patchy coverage. .
negative:
Some cleanliness and maintenance grumbles
Mold in some bathrooms, stained bedding, dirty floors in some rooms, cigarette burns and dusty furniture were among the cleanliness problems reported by some critics. Moreover, there were occasional claims of ineffective pest control measures. Reviewers also called for improved maintenance in order to tackle issues like slow-draining water, occasional interruptions to the hot water supply, unreliable air-conditioning and missing light bulbs. .
negative:
Annoying noises and smells reported
Some rooms were exposed to traffic noise from the freeway, which was a nuisance for light sleepers. However, rooms facing away from the road were reportedly quieter. There were also reports of damp odors or pet smells.