Hotel Grand Gateway (Rapid City, USA)

Many former visitors to the Grand Gateway Hotel found the rooms to be comfortable, well-appointed and quiet. Furthermore, while the rooms have been slightly criticized for having dirty carpets on the odd occasion, most felt the hygiene levels were high overall.

The indoor swimming pool area of the hotel has been a highlight for many past guests. The large waterslide has received plenty of praise, while other facets of the pool area such as the arcade and seating space ensure it is a great spot to reside and unwind.

The staff at the Grand Gateway Hotel has garnered a large number of positive reviews from previous visitors, with the customer service often judged as polite, professional and accommodating.

Perhaps the most common negative mentioned by former guests about the Grand Gateway Hotel relates to what is considered its general outdated condition. With that said, it has been mentioned that certain aspects of the accommodation - such as the televisions and other room amenities - have been recently updated.

The on-site parking has proved to be troublesome for some previous visitors that have used the facility at the hotel. Along with a limited amount of spaces available, it has been stated that negotiating the parking area can be tricky.

Other minor issues of the Grand Gateway Hotel brought up by past guests include no complimentary breakfast, intermittent Wi-Fi quality and the elevators malfunctioning at times. Yet in most cases, none of these negatives have detracted from what was a pleasant stay at the hotel.