Positive Reviews
positive:
Great location for exploring Auckland
In terms of exploring Auckland, the location of the hotel was often seen as the best feature about staying at the hotel. Thanks to its central position in the heart of the city, major attractions in the area such as the New Zealand Maritime Museum and Sky Tower are a short walk away.
positive:
Clean and well-appointed apartments
In most cases, the standard of the apartments was applauded by former visitors that stayed at the accommodation. As well as usually being clean and tidy, the apartments were regarded as well-equipped with valuable amenities and comfy furnishings.
positive:
Welcoming and helpful reception staff
The customer service provided was a highpoint of staying at the hotel for many former guests. In particular, the staff members on the reception have been typically judged as really welcoming, cooperative and accommodating overall.
Negative Reviews
negative:
Noise can be problematic
A constant problem brought up by previous visitors about the accommodation relates to noise. It has been stated that the property is close to a number of lively bars, and overbearing noise from revellers and music can apparently go on until late into the early hours.
negative:
Limited and unreliable Wi-Fi
The Wi-Fi supplied by the hotel was routinely criticised by former guests that used the facility. Along with a reportedly limited amount of free data provided each day, the Wi-Fi itself was occasionally deemed as unreliable and somewhat slow.
negative:
Parking not available on-site
The parking situation has often proven to be a source of grievance for past visitors that stayed at the accommodation. It was noted that the property does not offer any form of on-site parking, with the affiliated parking - which incurs a daily fee - located some five minutes away on foot from the property.