Hotel ibis Budget Auckland Airport (Auckland, New Zealand)

Guests were so impressed by the service they got from staff that they thought the workers were one of the best things about staying here. Comments suggested that the staff members have consistently pleasant attitudes and do what they can to help.

Guests appreciated how this hotel lives up to its name by being close to the terminals. They reported there are paths you can take if you want to walk from the airport and don't mind doing so with your luggage. Alternatively, the hotel offers a shuttle service.

Guests often chose to stay here because they were looking for an option that was not very expensive. They frequently gave feedback to say that the rates were reasonable and fair.

Many guests were very disappointed to find that the hotel charges for Wi-Fi. Although there were reports that guests were able to access the Internet for free when they stayed in the lobby area, guests expressed the opinion that Wi-Fi is now considered a basic amenity and it shouldn't be something that's fee based.

Guests were underwhelmed when they checked out what the hotel was serving for breakfast. Many decided the assortment of items was so short on variety that they'd rather eat elsewhere after seeing what was available on the first day.

Guests were frequently frustrated when they saw how small the rooms were, and didn't like that there was no space for them to hang their clothes. They were also annoyed to find that the hotel does not provide coffee makers or glassware in the rooms.