Positive Reviews
positive:
Central and convenient location
Wyndham Garden Norfolk Downtown has a convenient location, and close to many of downtown Norfolk's tourist-attractions. Art galleries, historic tributes, must-see museums, sandy beaches and other local landmarks are easily accessible as they are just a walking distance from the hotel.
positive:
Friendly and efficient staffs
The staffs at the front desk are friendly and accommodating. Moreover, they are also well informed and take the initiative to provide its guests with helpful information about the hotel and nearby tourist spots. In addition, housekeepers and maintenance personnel are also commended by many guests who have stayed there.
positive:
Impressive lobby and room decor
The decoration and style of the lobby is similar to those of the hotels in Hollywood. Each room also has a minimalist design that you might like.
Negative Reviews
negative:
There is only one working elevator
If your room is located on higher floors, you might find it inconvenient as there is only one elevator working in the hotel. This is a huge problem especially during peak seasons and on weekends. If you can't bear waiting, you can always take the stairs to reach the upper floors.
negative:
Various noises prevent good sleep
Some guests have complained that the constant drops of water from air conditioning systems create disturbing noise. The noise from the mini-fridge could be irritating as well. Remember that you can always ask for a room replacement if you're having any troubles of this kind.
negative:
Rooms are not properly maintained
You might be surprised upon finding out foods in the mini-fridge left by previous occupants that are not taken out by the cleaning staff. The tub in the bathroom may look clean at first glance, but on close inspection, you might actually find it to be dirty and ill kempt. However, you can call for a staff to have everything fixed.