Positive Reviews
positive:
Good value for what you get in return
This hotel provides a good value for the extra features and amenities you receive with the room rate. It's close to the airport and a free shuttle is provided to and fro, plus it also stops and delivers to other locations in the area. The free breakfast is great for starting the day and the pool and fitness room are unexpected at the budget price.
positive:
Close to so much
Besides the convenience to the DFW Airport, this hotel is also close to many restaurants, entertainment options, and cultural attractions. It is also convenient to the metro Dallas area for those who need to venture into the city.
positive:
Older, but well-maintained
The hotel is not brand-new, but is well-maintained and an obvious pride exists in the service provided. The rooms are clean and bright and the bathrooms are modern and functional. The personal service, from reception to cleaning crew, is friendly and efficient.
Negative Reviews
negative:
Not a separate smoking area
While the smoking rooms are advertised as being separated, the smell of cigarettes permeates all over the building. Rooms that are labeled as "non-smoking" have such a heavy smell of smoke and the hallways are so heavy with the odor that the whole building feels like a smoker's hotel.
negative:
Budget beds
The hotel feels like a budget accommodation as soon as your head hits the pillow at night. The beds are not comfortable, with variations between spongy and springy and hard as a rock. The bedding isn't luxurious and the pillows thin and sparse. The older bedroom decor adds to the unpleasantness.
negative:
Overplanning isn't a problem with this hotel
Guests who show up unannounced generally have better visits than guests who book far in advance. Bookings are occasionally messed up and rooms are often not ready when requested. If you put in a special request for an item, such as a refrigerator or microwave, don't expect in the room when you arrive.