Hotel SpringHill Suites by Marriott Charlotte / Concord Mills Speedway (Concord, USA)

Many guests like the hotel pool and comment that the water temperature is perfect. Others say that the pool works until late in the evening, and are quick to point out that the hot tub is amazing.

Most guests appreciate the convenient location and note that the Speedway and Concord Mills Mall are just a short walk away. Others like that several restaurants that serve traditional American specialties for lunch and dinner, are easily accessible, saying that the Interstate is right next to the property.

Many guests compliment on the free breakfast and say there is always plenty to choose from. Others love that fresh coffee is available 24/7, and comment that the employees in the breakfast room are attentive.

Several guests report that the Interstate is close to the hotel, and note that there is traffic noise in some hotel rooms. Others mention that the doors in rooms are not soundproofed, and say there is constant noise coming from the hallways.

Some guests point out that the hotel rooms are small, and comment that there are stains on the carpets. Others cite the bed is lumpy and say that sometimes there is no hot water in the shower.

Several guests report that some members of the staff could use more training, saying that the front desk employees often have difficulty to communicate with guests in a professional tone. Others mention that the housekeeping is loud in the mornings and does not provide guests with fresh towels daily.