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    Omni Charlotte Hotel (Charlotte, USA)

    Omni Charlotte Hotel (Charlotte, USA)

    About Omni Charlotte Hotel

    Top amenities

    • WiFi in lobby
    • WiFi in rooms(Unavailable)
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.4
    trivago Rating Index® based on 8522  reviews from:
    • Hotels.com(8.6/10)
    • LocationExcellent  9.0 / 10
    • RoomsVery good  8.0 / 10
    • ServiceVery good  8.4 / 10

    Positive Reviews

    positive:

    Service Rates Top Notch

    The staff at this hotel provide service with a smile. They are friendly and accommodating, and willing to meeting and exceed your expectations. They are knowledgeable about the area and can provide great recommendations and directions for where you need to go.

    positive:

    Central Charlotte Location

    This hotel is centrally located in downtown Charlotte and within walking distance of many shops, restaurants, and nightlife. There is a Walgreens conveniently connected to teh hotel which is perfect for picking up any items you forgot or to grab a quick snack.

    positive:

    Well-Equipped Accommodations

    Rooms are spacious and well-appointed with comfortable beds, a large desk area, and a reading chair.


    Negative Reviews

    negative:

    On the Noisy Side

    Guests report that hotel rooms tend to be a bit noisy. Starting with the loud air conditioning units as they cycle on and off, the paper thin walls that allow you to hear whatever is going on with your neighbors, and to top it off, the extremely loud music coming from the business across the street until the wee hours of the morning are all reasons why you should travel with ear plugs when you come to this hotel.

    negative:

    Valet Parking Issues

    Valet parking service is a daily charge and is quite pricey. The valet company does not employ Omni hotel employees, but rather a separate service. This removes Omni from any liability, but also makes complaining about delays useless.

    negative:

    Hotel Feels Outdated

    This hotel is on the older side. The decor is tired and rooms are in need of an update. Hallway and room carpets are dirty, and perhaps the reason for the mildew odor throughout the hotel. Room lighting is a bit drab as well.


    All amenities

    Wellness / Spa
    1. Beauty salon
    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Gym
    6. Hairdresser
    7. Parking
    8. Terrace
    9. Pets allowed
    10. Hotel bar
    11. Pool bar
    12. Outdoor swimming pool
    13. Convenience store
    14. Conference rooms
    15. Non-smoking rooms
    16. PC with internet
    17. Restaurant
    18. 24-hour reception
    19. Snack bar
    20. Towels at the pool
    21. Laundry service
    22. Spa
    23. WiFi in public areas
    24. Room service
    25. 24-hour room service
    26. Shoe cleaning
    27. Fax/Modem access
    28. Hypoallergenic rooms
    29. Concierge
    30. Airport shuttle
    31. Free WiFi (public areas)
    32. Valet parking
    33. Pool
    34. Luggage storage
    35. Daily housekeeping
    36. Housekeeping
    37. Free WiFi
    38. Breakfast
    39. EV charger
    40. Hand sanitizer provided
    41. Response protocol
    42. Online check-in/check-out
    43. New safety protocols
    44. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Cosmetic mirror
    10. Minibar
    11. Pay-TV
    12. Radio
    13. Desk
    14. Telephone
    15. Safe
    16. Cable TV
    17. WiFi
    18. Fridge
    19. Hypoallergenic bedding
    20. Coffee machine
    21. Flatscreen TV
    22. Dining Area
    23. Dryer
    24. Closet
    Sports facilities
    1. Golf course
    2. Fitness
    3. Yoga
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00

    Contact

    132 East Trade Street,  28202,  Charlotte,  USA
    Telephone: +1(704)3770400 | Fax: +1(704)347-4835 | 

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