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    Hotel DoubleTree by Hilton Charlotte City Center (Charlotte, USA)

    Hotel DoubleTree by Hilton Charlotte City Center (Charlotte, USA)

    About DoubleTree by Hilton Charlotte City Center

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.3
    trivago Rating Index® based on 9219  reviews from:
    • Hotels.com(8.4/10)
    • LocationExcellent  9.2 / 10
    • RoomsVery good  8.0 / 10
    • ServiceExcellent  8.5 / 10

    Positive Reviews

    positive:

    True Southern hospitality..

    Most guests award the front desk, valet, and security staff high praise for their friendly, helpful, and professional customer service, noting that they seem pleased to accommodate special requests and share their knowledge of the many clubs, restaurants, and other nearby entertainment. Many also comment on their smiling faces and evident pride in their work.

    positive:

    Clean, modern rooms..

    Guests generally describe the rooms as "sparkling clean", with comfortable, up-to-date furnishings and plenty of space. The refrigerator, microwave, and coffee machines are well appreciated practical amenities. Many report a great night's sleep in a comfortable bed, and the rooftop pool is widely considered a great bonus.

    positive:

    Convenient location

    Most guests are content to leave their cars parked in the hotel's adjacent garage, noting that there are many bars, restaurants, and attractions within walking distance, including the NASCAR Hall of Fame, Discovery Place, and the Epicenter. Time Warner Cable Arena is right next door.


    Negative Reviews

    negative:

    A noisy night for some..

    Several guests in rooms facing the street noted that drivers in Charlotte seem to enjoy revving their engines. Others were troubled by thin walls, noisy wall unit air conditioning, or younger guests who chose the hotel for its proximity to area night clubs.

    negative:

    Confusion in the parking garage..

    The parking garage next door to the hotel is owned by a third party, and it seems that the access to the hotel is either not very direct or the signage is not very clear, as many guests report feeling like they are "lost" en route.

    negative:

    Nobody's perfect..

    Though most guests are pleased with the customer service, a few have reported indifferent or impolite responses to their concerns. Others found room for improvement in housekeeping.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Porter service
    9. Hotel bar
    10. Conference rooms
    11. Non-smoking rooms
    12. PC with internet
    13. Restaurant
    14. 24-hour reception
    15. On-site boutique shopping
    16. Deck chairs
    17. Towels at the pool
    18. Laundry service
    19. WiFi in public areas
    20. Fax/Modem access
    21. Organised activities
    22. Free WiFi (public areas)
    23. ATM
    24. Valet parking
    25. Pool
    26. Luggage storage
    27. Housekeeping
    28. Free WiFi
    29. Breakfast
    30. Temperature screening
    31. Safe distance
    32. Response protocol
    33. Online check-in/check-out
    34. New safety protocols
    35. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Television
    2. Hairdryer
    3. Central heating
    4. Air conditioning
    5. Pay-TV
    6. Desk
    7. Sitting area
    8. Telephone
    9. Safe
    10. Cable TV
    11. WiFi
    12. Microwave
    13. Fridge
    14. Free WiFi (rooms)
    15. Coffee machine
    16. Flatscreen TV
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00

    Contact

    230 North College St,  28202,  Charlotte,  USA
    Telephone: +1(704)3355400 | Fax: +1(704)3764921 | 

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