Positive Reviews
positive:
Cosy, stylish rooms...
Guests rave about the stylish rooms at the Mercure Moscow Baumanskaya, often commenting on the comfortable, modern furnishings, cozy beds, painted ceilings, and the relaxing rainshowers with glittering tile. Most also appreciate the free Wi-Fiand minibar.
positive:
A hot breakfast and helpful staff...
Guests often describe the breakfast buffet as "rich" and delicious, with enough variety for most tastes. Many find that the staff is genuinely kind and friendly, as well as efficient and knowledgeable.
positive:
A great base camp for sightseers...
Tourists who like to walk or ride the metro generally find this hotel's quiet location to be ideal for sightseeing, noting that the Tretyakov Gallery is a 10-minute walk and Red Square is about 30 minutes on foot. Air travellers find that it's also a 10-minute walk to the Paveletskaya Station, where you can catch the Aeroexpress train for Domodedovo Airport.
Negative Reviews
negative:
Inconsistent housekeeping services...
Though many guests arrive to find their rooms sparkling clean, some have been disappointed in the overall level of housekeeping for the duration of their stay.
negative:
Mixed reviews for the dinner menu...
Several guests have been disappointed in the restaurant's dinner menu and the room service, citing concerns with the temperature and taste of the food as well as with the mildly unfriendly wait staff.
negative:
A bit noisy over the restaurant...
Guests assigned rooms directly over the restaurant have been irritated by the volume of the music playing below well into the evening. Other assorted reported issues with the rooms include the lack of full shower doors (and thus wet floors), difficulty adjusting the temperature, and too little square footage (for some).