Positive Reviews
positive:
Close To Metro Stops
Guests appreciated how it was possible to walk to several metro stops when staying here. Most remarked that the centralised, yet quiet, location made it easy for them to get around to other parts of the city without having to rely on taxis.
positive:
The Rates Are Good
Usually, guests were pleased by how much they paid to stay here, and thought the prices were very fair. There were also comments that the rates seemed competitive compared to other options in the area, and guests felt they were getting a good value for their money.
positive:
Communicative And Friendly Staff
Guests consistently remarked about how the staff were eager to provide assistance and were very patient when explaining things about the area. Furthermore, guests said they spoke English well, and many said such a level of fluency was rare in Russian hotels.
Negative Reviews
negative:
Not Enough Amenities In The Rooms
Guests frequently complained that the accommodations did not have enough amenities in them. They commented about how they would have loved bottled water and kettles. Refrigerators were also commonly brought up as things that would have added a lot to the room.
negative:
Breakfast Is Too Expensive
Guests thought that the breakfast was priced too high, especially in comparison to what they were able to get for evening meals. Many guests saw what was available at the buffet and decided their money would be better spent by eating off site.
negative:
The Rooms Get Too Hot
Guests said the air conditioning did not work well, which meant the rooms got uncomfortably stuffy. Guests also gave feedback to say they were unable to open their windows, but that they would have appreciated some ventilation.