Hotel Howard Johnson by Wyndham Williamsburg (Williamsburg, USA)

According to many reviewers, the rooms were well-equipped and more than adequately spacious, clean and comfortable for a short stay, although a few criticized the bathrooms for being quite small. Considering there were usually competitive room rates plus perks like the free breakfast and Wi-Fi, plenty of guests felt they got decent value for money.

Guests often spoke highly about the customer service on reception, frequently describing personnel as friendly, attentive and obliging. However, there were occasional grumbles from reviewers who claimed complaint-handling could have been improved.

Those in town to explore the area's links to colonial America welcomed being beside US Route 60 and a short drive from Interstate 64. The location of the hotel reportedly enabled easy access to area attractions, shopping malls, the airport, amusement parks, downtown, Amtrak station and Colonial Williamsburg. Moreover, there was the added convenience of dining options and gas stations located nearby. Quite a few visitors remarked that the hotel was fairly tranquil considering its roadside position.

For some travelers, lingering smoky smells detected in certain parts of the property proved to be a nuisance.

Although many guests said they found their rooms to be more than adequately cleaned, some critics took issue with cleanliness standards. There were occasional claims of insufficiently cleaned bathrooms, sporadic visits from housekeeping and mold. A few reviewers claimed they encountered cockroaches too.

Parts of the building had an outdated feel, according to some critics who said it would benefit from extra modernization in order to address issues like tired-looking decor, dim lighting, an occasionally unreliable hot water supply, old TVs in certain rooms, aging furniture and cigarette burns.