Positive Reviews
positive:
Roadside location near shops and dining
Visitors to the Colonial Williamsburg heritage area in downtown said it was easy to reach from this hotel's location beside US Route 60 in the city's northern outskirts. Moreover, there were handy amenities nearby like filling stations, bus stops, shopping options and plenty of eateries. Motorists appreciated the ample free parking and often reported that it was straightforward to reach historic sites, shopping centres, amusement parks, academic institutions, golf courses and airports.
positive:
Praise for affordable rooms
According to plenty of travellers, the no nonsense rooms were more than adequately clean and comfy for a brief stay. Features like the flat-screen televisions and cosy beds were singled out for praise. Budget-minded visitors felt their stays represented reasonable value for money as the room rates were fairly competitive. The outdoor swimming pool was another pleasant bonus.
positive:
Free breakfast and pleasant personnel
The complimentary continental breakfast was a handy bonus for diners. Guests in general said they were well looked after by a team of friendly and professional personnel who seemed happy to help. Many reviewers also experienced a hassle-free check-in.
Negative Reviews
negative:
Mixed views over free Wi-Fi
There were occasional claims that the free Wi-Fi network was plagued by restricted bandwidth and patchy coverage in certain areas of the hotel.
negative:
Annoying noises and smells
Despite many guests reporting a quiet environment at this hotel, some light sleepers said soundproofing measures could have been enhanced to prevent nuisance noise travelling through thin walls from adjoining rooms. Lingering smoky smells or musty odours also bothered reviewers in several rooms.
negative:
Critics noted flaws with hotel
Maintenance and cleanliness problems bothered critics in some rooms. These included dated decor, ineffective air-conditioning, poor bathroom ventilation, cigarette burns, stained bedding and insufficiently cleaned bathrooms. Some diners felt the breakfast menu lacked fresh food options.