Positive Reviews
positive:
Good Internet access
Most guests say that the Internet connection is reliable and stable, noting that the signal is accessible throughout the property. A few guests say that, even with minor disconnects, Internet access is mostly un-intermittent, and never out for more than a few minutes.
positive:
Updated rooms
Many guests note that the rooms are refreshed, saying that some of the furniture looks new, and recently replaced. Few guests say that the bathrooms are remodeled, saying that they now boast new, marble tiles, and new fixtures.
positive:
Professional employees
Most guests feel that the employees are prepared to go that extra mile for the guest, always ready to lend a helping hand and resolve minor issues that happen to crop up. They say that the employees are knowledgeable about the area, and can recommend best restaurants and local bars to visit.
Negative Reviews
negative:
Limited supplies in the kitchenette
Few guests note that the kitchenettes are not very well equipped, saying that some utensils are missing, and that there is not much in the way of cookware and dishware. They suggest talking to the front desk employees, as they can provide additional cutlery for no charge.
negative:
Air-conditioning issues
Several guests say that the air-conditioning at some rooms leaves much to be desired, since it is difficult to control, They say that the rooms get either too cold, or too warm, and there is no way to adjust it other than to call maintenance crew, who can usually sort out the problem.
negative:
Bedding needs an upgrade
Some guests note that the beds and the linens could use some tender loving care, saying that the beds look worn out and dated, and that the mattresses might need replacing. Few guests say that linens are washed regularly, but not bleached, and some staining is still visible.