Positive Reviews
positive:
Elegant and comfortable
At Marriott Norfolk Chesapeake Hotel you will find the rooms and public areas quite elegant and comfortable to be in. This hotel features warm and vibrant colors that make you feel welcome, and the atmosphere of the entire hotel is very pleasant.
positive:
World-class service
The staff at this hotel will attend to your every need with a smile. There have been wonderful complements for the staff, stating that is was quite pleasant when interacting with the friendly staff members, whether it be checking in or being served at the restaurant. You will thoroughly enjoy the warm and inviting atmosphere the staff create to make you feel at home.
positive:
High speed complimentary Wi-Fi
Not only can you enjoy the complimentary Wi-Fi in the lobby and public areas, you will also have free access to the network from you private room. This is a great advantage if you are on business or just like to stay connected to your family back home. You won't have a problem with the speed or connection, this hotel provides adequate speeds and signal for you to do your work properly.
Negative Reviews
negative:
Slightly dated
Although the Marriott Norfolk Chesapeake Hotel has a welcoming charm, you might find the decor and design a bit outdated. If you're into the latest technology and modern furnishing, you are most likely going to be disappointed.
negative:
Housecleaning could be better
Although the housecleaning staff are regular in their visits, you might have a problem with the thoroughness of their job. There have been complaints of dirty carpets and wet bathrooms after the housecleaning have been in to clean. This is something the hotel has to improve on.
negative:
Dining options could have a better range
Some guests feel as though the on-site restaurant should have a better selection in dishes. There are however many restaurants in the surrounding area that can act as alternatives to the on-site restaurant.