Hotel Cosmos (Moscow, Russia)

Guests remarked that the hotel offers an excellent value, especially in terms of its location, and compared to other choices in the city. Many reviews came from guests who had stayed here multiple times and were consistently compelled to do so because of the low rates they were able to get.

This hotel offers a breakfast buffet, and guests were generally very satisfied by the amount of variety it provided. They mentioned that they could easily find things they wanted to eat on it even when staying at the property for multiple days.

Guests liked how the hotel is near metro stations and a very large, well-maintained park. They commented that it's easy to get around the area while staying at this hotel because the location is centralised.

Guests were frequently very frustrated due to the long lengths of time they had to wait to get service at the reception desk, especially during check. They said there were almost always long queues, even during off-peak times, and that the reception desk seemed improperly trained.

Guests were overwhelmed by the airport-style security checks required to enter the property. Furthermore, they said there is a security guard who makes everyone show their key cards before being permitted to pass. Guests thought the security measures were too strict, and thought the guards did not have nice attitudes.

Guests complained that the Wi-Fi signal was not strong enough, especially in the rooms. Additionally, they reported instances where the Wi-Fi was not working for long periods of time.