About Baymont by Wyndham Salem Roanoke Area
Located in Salem, Virginia, jBaymont Inn & Suites Salem Roanoke Area offers comfortable, contemporary accommodation at budget-friendly prices.
The guest rooms feature a private balcony or patio and are equipped with air conditioning, free Wi-Fi, flat-screen TV with cable service, free local calls, in-room safe, tea and coffee making facilities as well as a microwave and refrigerator.
Hotel amenities and services include a 24-hours front desk service, business center with computer, fax and copy service, meeting and conference rooms as well as banquet facilities, laundry facilities, a fitness center, seasonal outdoor pool and children’s pool.
A complimentary breakfast is served each morning including freshly made Belgian waffles.
Baymont Inn & Suites Salem Roanoke Area is within 10-minutes’ drive of Salem Memorial Baseball Stadium, Salem Memorial Football Stadium and Splash Valley at Green Ridge Recreation. Roanoke Regional Airport is a 15-minute drive away.
Positive Reviews
positive:
Convenient location
Baymont Inn & Suites Salem Roanoke Area is conveniently located close to Interstate 81 and several main attractions are a short drive away. A choice of cafes and restaurants are in close proximity to the hotel and Valley View Mall is a ten-minute drive away.
positive:
Quiet, clean and comfortable
Although close to the interstate, guests found the rooms to be quiet and described them as well presented, clean, comfortable and lit with natural light. All the basic necessities are provided with a private balcony being a welcome bonus feature.
positive:
Friendly customer service
The staff have been described as friendly, courteous and accommodating in working to ensure that guest's have a pleasant stay.
Negative Reviews
negative:
Rooms don't reflect photos on website
Despite other positive reviews, some guests reported that neither their rooms nor the hotels's common areas were an accurate representation of the online photos they had seen of the hotel. Complaints included that the rooms were rundown and the paint on the walls and ceilings were peeling, and the furniture was old and in some cases mismatched.
negative:
Inconsistent housekeeping service
The housekeeping seems to be inconsistent as, despite other favorable reviews, some guests experienced a substandard cleaning service. Some guests reported that their bathroom was dirty and showed signs of mold as well as rust on some fixtures, the carpets were dirty and surfaces dusty.
negative:
The smell of cigarette smoke permeates
While the hotel is advertised as being non-smoking, guests reported that guest rooms as well as the foyer and hallways smelled strongly of stale cigarette smoke. Other guests reported that some of the rooms smelled strongly of disinfectant or air deodorizer, though neither of these was able to mask the smell of stale cigarettes.