Hotel Hampton Inn and Suites Roanoke Airport/Valley View Mall (Roanoke, USA)

Guests rate the location of this hotel highly. The proximity of the airport has proved popular, as has the reasonable driving distance to downtown Roanoke. Guests also appreciate the selection of stores and restaurants in the immediate area.

Bar a few minor issues, previous guests have found the rooms here offer clean and comfortable surroundings. Guests have also tended to rate the included amenities highly, finding the beds comfortable and the Wi-Fi reliable.

On the whole, guests have been impressed with the facilities at this hotel. Facilities cater well to business and leisure guests alike and are typically found to be well maintained. Guests have particularly enjoyed the pool and fitness room.

Previous guests have encountered some noise at this hotel. Noise from the airport seems to be minimal but guests have heard noise from adjacent rooms and the hallways, especially when young sports teams are staying at the hotel. The severity of the problem does seem to depend on which room you are allocated but you can likely expect some noise here.

While many guests have enjoyed great service here, reviews of the hotel do reveal that there are occasional slips. Guests have mentioned that the front desk sometimes seem understaffed and there are occasional instances of incorrect billing.

Guests note some maintenance issues. Problems are most typically encountered in the bathrooms and, while minor, are made more frustrating when no maintenance staff has been available on-site.