Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel (Norfolk, USA)

Guests are highly complimentary about the standard of the rooms at the Holiday Inn Express & Suites Norfolk Airport, often describing the accommodation as clean, spacious, and appointed with a considerate selection of amenities. .

The location of the hotel tends to appeal to guests, who appreciate the nearby shops and restaurants. It goes without saying that the property is a good choice for overnight stays before or after a flight, although you'll also find that many of the area's attractions are within a short drive. .

Many guests are of the opinion that the hotel offers good value for money. The rates are probably about the same as similar hotels in Norfolk. However, free perks such as breakfast, Wi-Fi, parking, and airport transportation means there's a good chance you'll enjoy more bang for your buck here. .

While many reviews indicate that the staff is friendly and helpful, occasional negative comments indicate that this is an area which the hotel has not yet nailed 1oo%. Guests report that front desk staff were unable to offer simple directions or to advise which restaurants deliver.

Guests mention that rooms overlooking nearby businesses at the front of the hotel are often subjected to the sound of huge dump trucks arriving to empty the trash. This sometimes occurred at 3 am in the morning. Perhaps needless to say, it's worth asking for a room at the rear of the hotel. .

Feedback for this hotel typically paints most of its facilities and amenities in a good light. Any complaints about anything other than noise and occasionally poor service are relatively minor and generally relates to one-off issues such as a booking mishap or a housekeeping oversight. .