Positive Reviews
positive:
Convenient Location
The hotel is ideally situated for business travellers, with the city centre being ten minutes away, the airport half an hour away, and various expo and conference centres a short drive away. Guests say it’s pretty easy to get around the area on foot, and the closest metro stop is only a ten-minute walk away.
positive:
Clean and Comfortable
Overall, guests were quite impressed with the accommodations provided, from the comfortable and clean rooms and heavenly beds, to the excellent Wi-Fi. Guests also appreciated the in-room amenities like an electric kettle and a minibar.
positive:
Morning Delight
Don’t miss out on the breakfast buffet. Guests were quite impressed with the variety and high quality selection, with something to cater to every taste. Even Asian dishes are served. Guests did notice that due to its’ popularity, it can get busy at times. In addition, guests also really enjoyed the bar area and said it seemed very inviting after a long day.
Negative Reviews
negative:
Inconsistent Housekeeping
Housekeeping could be improved, as guests repeatedly complained about their rooms not being attended to properly, with sheets and towels often not changed, cups not cleaned, and toiletries and other daily amenities not replaced.
negative:
Needing Updates
This is an older hotel and it shows. Guests have reported various complains here and there that distracted from an overall happy experience. The rooms, despite being well maintained, could use mild refurbishment and cosmetic attention, and the air conditioner doesn’t work as well as guests would have liked.
negative:
Minor Noise
If you’re a light sleeper, make sure to bring your earplugs, as guests have said the sound insulation in the hotel is not the best.