Motel Hometowne Studios by Red Roof Winston-Salem - University Pkwy (Winston Salem, USA)

Satisfied reviewers were consistently pleased by the hotel's value. They thought that the apartments beat out many other far more expensive options. As a budget hotel, they thought it performed ably.

Happy guests had plenty of good things to say about the hotel's staff. Some said that they gave great local information, including restaurant recommendations and directions to attractions. Others called attention to quick check in and check out times, as well as the ease with which issues with online reservations were settled.

Satisfied reviewers across multiple sites frequently mentioned the hotel's location as a particularly bright spot. Those who wanted to cook at their apartment appreciated the proximity of a supermarket, while others were able to walk to restaurants and enjoy stress-free meals.

Disappointed guests often took issue with the hotel's cleanliness, or lack thereof. Upon checking in, many were dismayed by the amount of dust and dirt in their rooms. Others found bugs, while others still reported stains on towels and carpets.

Many disappointed guests said that they had lots of trouble sleeping at night. The culprits ranged from fire alarms to inconsiderate neighbors. Many reviewers said that the hotel was far from a family friendly establishment, especially during the nighttime hours.

Many guests, across many different review sites, had trouble settling into non-smoking rooms at this hotel. Upon arriving, they noticed a pervasive and strong cigarette stench, even though they specifically booked a non-smoking accommodation. This was not an isolated incident.