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    Hotel Comfort Suites Hanes Mall (Winston Salem, USA)

    Hotel Comfort Suites Hanes Mall (Winston Salem, USA)

    About Comfort Suites Hanes Mall

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Gym

    Rating overview

    8.5
    trivago Rating Index® based on 3925  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  8.9 / 10
    • RoomsVery good  8.2 / 10
    • ServiceExcellent  8.9 / 10

    Positive Reviews

    positive:

    Hospitable staff.

    Immediately upon arriving, you are greeted by friendly staff. Whether it is hotel management or reception, you are welcomed by helpful and caring personalities. Staff was very helpful in giving directions to local attractions and the location of the best restaurants in the area.

    positive:

    Great location.

    Guests were pleased with this hotel's location. This hotel offers easy access to many of the local area attractions. There were many local shops and restaurants for guests to choose from during their stay.

    positive:

    All the comforts of home.

    Immediately after settling into your spacious suite, you are sure to find an abundance of complimentary amenities. With a refrigerator, a microwave, and free continental breakfast, you will find all the comforts of home within reach.


    Negative Reviews

    negative:

    Disappointing breakfast.

    Guests were not happy with the free, continental breakfast. The food was poor quality and there was not enough to accommodate the number of guests.

    negative:

    Spa closed for the season.

    Guests were disappointed to find that the spa was freezing cold and that there was no way of heating it up. When they complained to the front desk, the staff explained that it was closed for the season. Guests were not told this when they made the reservation.

    negative:

    Prices might not suite all.

    Some guests have complained that the rooms are a bit pricey for the condition of the room. The hotel needs to make some renovations to help improve the quality of the hotel.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Gym
    4. Parking
    5. Terrace
    6. Outdoor swimming pool
    7. Non-smoking rooms
    8. PC with internet
    9. 24-hour reception
    10. Free WiFi (public areas)
    11. Pool
    12. Free WiFi
    13. Breakfast
    14. Safe distance
    15. Response protocol
    16. New safety protocols
    17. Cashless payment
    For children
    1. Cot
    Room amenities
    1. Television
    2. Hairdryer
    3. Air conditioning
    4. Pay-TV
    5. Satellite TV
    6. Desk
    7. Telephone
    8. Cable TV
    9. WiFi
    10. Microwave
    11. Fridge
    12. Free WiFi (rooms)
    13. Coffee machine
    Accessibility
    1. Accessible hotel
    2. Accessible parking

    Arrival / Departure

    1. Check in: 15:00

    Contact

    200 Capitol Lodging Centre,  27103,  Winston Salem,  USA
    Telephone: +1(336)7740805 | Fax: +1(336)7740806

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