Hotel Hawthorne Inn & Conference Center (Winston Salem, USA)

The hotel is 1.3 miles from Wake Forest Baptist Medical Center, making it a popular choice with those attending the center for medical reasons. To make things even easier, the hotel also offers a complimentary shuttle service to and from the center.

The hotel’s front desk staff has earned a reputation for delivering a professional, attentive and friendly service. Guests report that employees are quick to assist with problems and willing to go the extra mile.

The hotel’s on-site restaurant, Bayberry Bistro & Lounge, has received many a positive review. Guests report that the dinner menu features an assortment of tasty Southern classics, while the lunch menu is said to be equally as good.

According to reports, accommodations within the hotel are showing signs of wear and tear. Guests point out that some furniture would benefit from being replaced, while walls are in need of a fresh coat of paint.

Many guests have complained about the hotel’s decision to include half-sized pillows in its rooms. For many, these pillows make for an uncomfortable night’s stay, with guests preferring the hotel made the switch to their full-sized equivalent.

Breakfast time at the hotel brings with it a number of criticisms. While some guests enjoy the food on offer, others report that there is not enough choice, nor enough healthy options. Meanwhile, many guests report that the employees responsible for serving and hosting breakfast aren’t always the friendliest of folks.