About Best Western Plus University Inn
The pet friendly Winston-Salem Hotel and Spa, formerly known as Ramada Plaza Winston Salem North, boasts full-service treatment rooms, and is minutes away from the Reynolda House Museum of American Art.
Each room has a refrigerator, microwave, hair dryer, coffee maker, and Wi-Fi is complimentary. There is also TV with premium channels. Suites with a Jacuzzi are also available.
The Winston-Salem Hotel and Spa features an outdoor pool, fitness room, and business center. Wi-Fi in public areas and public parking are free, and there is a safe deposit box at the 24-hour front desk.
A continental breakfast is complimentary, and the on-site vending machines dispense drinks and snacks. There are several restaurants, cafes, and coffee shops in the immediate vicinity.
Wake Forest University is nearby, as is the Joel Veterans Memorial Coliseum, which hosts a variety of events, from concerts and performances to conventions, graduations, and meetings.
Positive Reviews
positive:
Great location
Many guests love the premiere collection of art from the colonial period at the Reynolda House Museum of American Art, and say that the Lawrence Joel Veterans Memorial Coliseum hosts concerts by famous artists, spanning many different genres. Others add that the nearby SciWorks is an Interactive museum with a science center, environmental park, and planetarium.
positive:
Spectacular spa experience
Several guests appreciate the large spa tub, relaxing treatments, and rejuvenating steam room. Others add that the spa offers fruit infused waters, French pedicures, and deep tissue massages, and say that the atmosphere is comforting.
positive:
Helpful staff
Many guests comment that the welcome reception is warm, the front desk staff is experienced, and the check-in process is quick and smooth. Others add that the manager is attentive, and the concierge readily assists guests with reservations and tour planning.
Negative Reviews
negative:
Rooms not maintained
Some guests mention that the TV remote controls are missing, the linen does not smell fresh, and there are no extra towels in the bathrooms, and note that there is dust on many surfaces in the rooms. Others add that there are large stains on the curtains, and the refrigerators do not chill drinks effectively.
negative:
Limited dining options
A handful of guests say that the restaurant only serves breakfast, and the vending machines need to be replenished. Others add that the breakfast items are limited, room service is not available, and popular restaurants in the local area are quite some distance from the property.
negative:
Building undergoing renovations
Some guests comment that the building is undergoing renovations, and note that parts of the lobby and common areas are not accessible. Others add that there is considerable noise from the construction work during the day, and note that the outdoor pool is closed.