About Best Western Plus Hanes Mall
Strategically situated in Winston-Salem and just across the Novant Health Forsyth Medical Center, Best Western Plus Hanes Mall offers convenient accommodations for easy-going business or leisure travelers. The Hanes Mall Shopping Complex can be reached within a nine-minute walk from the hotel.
All rooms are fully air-conditioned and have satellite TV, coffee maker, microwave, mini-fridge, hairdryer, work desk, and ironing facilities. Upgraded rooms add jetted tubs while rollaway beds are available upon request.
Best Western Plus Hanes Mall features an outdoor swimming pool, fitness facilities, 24-hour business center, and free on-site parking. In addition, free Wi-Fi is available for the guests to enjoy.
Complimentary breakfast is served daily. Dining options within a six-minute walk from the property are Genghis Grill and Tripps Restaurant.
The Adventure Landing is an eight-minute walk from the hotel while Hanesbrands Theater can be reached within an 11-minute drive. Moreover, Reynolda Village is 15-minute drive away.
Positive Reviews
positive:
Highly accessible location in Winston-Salem
Since the hotel is just within a close walking distance from major establishments such as Hanes Mall, guests are impressed with the accessible location, as well as its close proximity to shuttle services. Tourists' attractions, restaurants, and outdoor shopping centers can easily be reached.
positive:
Impressive staff service!
Aside from the warm greetings from staff, guests are also pleased with their helpful assistance in providing proper directions and other useful tips. Staffs were also consistent with their attitude, and prompt in dealing with all the requests from the guests.
positive:
Comfortable beds with excellent mattress & pillows
Most guests are extremely satisfied with the quality of the mattresses and pillows. They considered it to be the one of the most comfortable beds they've ever slept on due to the soft and more than the standard number of pillows available inside the rooms.
Negative Reviews
negative:
Unpleasant breakfast experience
Guests were disappointed with the quality and poor selection of breakfast food. They had issues with the coffee which was a not freshly brewed, and boring breakfast choice. Some guests were also upset with the lack of enough healthy options served during breakfast.
negative:
Intolerable level of noise
The noise coming from the mini-fridge, washer, and pipes as well as the loud talking of people from the hallway were irritating to most guests. Some guests were also placed near the elevator so they could hear all the vibrating noises. Thus, guests are advised to wear earplugs or request for rooms far from the elevator.
negative:
Functional but poorly maintained elevator
Some guests had issues with the poor function of the elevator. Guests were quite uneasy and scared to take the elevator due to the old design and smell which made them question its safety. The elevator doors won't close most of the time too.