Positive Reviews
positive:
Friendly, personable staff
Many guests have had positive experiences with the motel's staff. The majority of staff members at this property are said to be helpful and approachable and this ensured that guests could talk to them about any concerns they had while staying there.
positive:
Convenient location near highways
Numerous guests have liked the location of this property, as it is close to Des Moines International Airport and many different highways. The property is also relatively close to downtown, so no matter what guests are doing in the area, this motel is central.
positive:
Clean bedding and beds
Guests have said that the beds and bedding at this hotel are clean and, therefore, comfortable. Having a clean bed is paramount when checking into a motel and guests were happy to have this when staying at the property.
Negative Reviews
negative:
Smokey smell throughout
Multiple guests have noticed that this motel smells like smoke. Even though many of the rooms are non-smoking, the entire property has a smokey smell and guests did not appreciate this fact.
negative:
Old, dated motel
There have been complaints about this motel being old and dated. The furniture, fixtures, and carpets, in particular, are quite worn and should be replaced in the near future to make the motel look much more modern.
negative:
Poor breakfast experience
Past guests have complained that breakfast is very limited and that it doesn't run long enough in the morning to accommodate those who wish to sleep in. Guests have also said that the food isn't very good, causing some to look elsewhere for a meal.