Positive Reviews
positive:
Fun-filled activities can be enjoyed
Ramada Tropics Resort Conference Center Des Moines' water park lets you enjoy no matter what your age is. The kids in particular liked the pirate ship area. The water is invigorating. The indoor pool also allows you to have some privacy. There is also a heating system, which is great during cold weather. Moreover, the quality of towels is excellent.
positive:
Amazing arcade room
The games room is worth a visit. It is well kept and spacious enough. The kids hate leaving it. You can find various games, even the classics that can take you back to the good old times. Moreover, the waiting staff is very polite and alert in assisting you.
positive:
Rooms are spacious and well appointed
All rooms are well appointed and extremely clean. The presence of fridges and microwaves lets you prepare simple meals, which come in handy for early flight or appointments. The bathrooms are bigger than the typical ones. There is also a lot of space on which to put your clothes and other stuff.
Negative Reviews
negative:
Complaints about double charging
There are times when guests were charged double for the same service. It might be tricky to get a refund sometimes. Thus, you are advised to regularly follow up matters with your credit card company if this happens to you. Moreover, you should double-check everything before proceeding for checkout.
negative:
Minor lapses with housekeeping
There were dusts or strands of hair on some of the bed sheets. The bathroom walls have markings too. However, the staff is efficient in cleaning your room again upon request.
negative:
In-room amenities need some upgrades
Some of the doorknobs have rust. Some furnishings look shabby. The hotel can clearly do better with some updating. However, these issues do not mess with the comfort given by the property.