Holiday Inn Des Moines-Airport Conf Center, an IHG Hotel (Des Moines, USA)

For several guests, this hotel has been perfect due to its convenience in relation to the Des Moines International Airport. Not only is the airport within walking distance but guests are also offered a complimentary airport shuttle to assist with baggage and to make things easier.

The staff members at this hotel have been commended for their fine service offered. Along with this, guests are offered a complimentary shuttle service. Further positive reviews have indicated that shuttle drivers are always on-time, always friendly and the service itself is a huge convenience.

This hotel boasts meeting rooms and a combined event space size of about 34,000 square feet. For this reason, coupled with the fine business centre available, business orientated guests have found this hotel to be perfect for any event or conference.

Reviews often refer to the on-site restaurant in a negative light, particularly when making mention of customer service, or lack thereof. Guests also feel that the price of the food at this hotel, for what is received, is a little too high.

When guests have compared this hotel to other hotels in the area, this hotel is not exactly the cheapest. Although it is not exorbitant, guests believe that what is offered elsewhere is better and is not much more expensive than this hotel, and is sometimes even cheaper.

Although the lobby has been refurbished and upgraded, guests have not been too impressed with other parts at this hotel. For instance, the rooms are outdated, the decor is old and some of the features, like the curtains and carpets, are in need of replacing.