About Embassy Suites Des Moines Downtown
The Embassy Suites Des Moines Downtown (formerly Embassy Suites by Hilton Des Moines Downtown) is a modern riverside hotel offering all-suite accommodations in the Historic East Village of Des Moines, Iowa.
Every room in the hotel features two TVs, a microwave and refrigerator, and Wi-Fi access for a fee. Premium suites provide specialty coffeemakers, snacks, and upgraded free Wi-Fi.
The Embassy Suites Des Moines Downtown has a 24-hour business center with printing and copy services, a coin-operated laundry, a fitness center and a pool. Self-parking and valet parking are available for a fee.
The hotel serves a free made-to-order breakfast every morning, and guests are free to explore the casual American fare on offer for lunch and dinner at Liberty’s, the hotel’s onsite restaurant.
Court Avenue Entertainment District and the Historic East Village are within walking distance of the hotel, and the Iowa State Capitol is also nearby.
Positive Reviews
positive:
Professional, friendly staff
Guests appreciate the hotel staff's commitment to hospitality and customer service, saying that they always do their best to stay on top of issues that arise and greet everyone with a friendly, positive attitude throughout their stay.
positive:
Great shuttle service
The free and prompt shuttle service, which takes guests anywhere within a two-mile radius of the hotel as well as to the Des Moines Airport, is highly praised by those who want to avoid having to find parking before they sightsee. Many say it is an invaluable addition to the hotel's services.
positive:
Spacious, comfy rooms
Guests who have come to expect the spaciousness of the separate living and sleeping areas boasted by Embassy Suites hotels won't be disappointed at this particular branch, as most guests are quick to point out that they provide all the space they need during their stay.
Negative Reviews
negative:
Unreliable Wi-Fi
Unfortunately some guests are disappointed by the Wi-Fi connection at the hotel, especially since free access is only available to those in premium suites. Guests report that the system can often require multiple log-ons and even when connected they experience slow load times.
negative:
A little pricey
While most feel the price is appropriate for the hotel's location, some say that they don't feel they're getting what they paid for when it comes to the quality of services or amenities provided during their stay.
negative:
Not many healthy breakfast options
Those looking for a healthy breakfast may be disappointed, some guests warn, as the offerings are rather carb-heavy, with no a lot in the way of fruit and yogurt.