Hotel Super 8 Knoxville Downtown Area (Knoxville, USA)

All the staff members were very thoughtful and ever smiling. Being genuinely concerned about the comfort of the guests, the staff members went out of their way to help the guests. The front office staff was also very courteous and helpful to many guests in time of need.

As per many guests, the stay at the motel was quite reasonable, especially for one night stay. It had all the necessary amenities to give a comfortable stay. It is ideal for guests who are passing through and want to take a nights rest.

The location of the motel was found to be very convenient by the guests as it is close to the Interstate. Few parks and museums are also located close by. Local eateries and restaurants are at walking distance. In fact, some of them are just across the street.

Even though the rooms are clean, they are in dire need of some serious updating. They had a musty smell and spiders crawling up on the walls. Broken doors were hitting the light fixtures. Bathroom walls had small holes on them.

Many guests found bed bugs on the bed and shower curtains. Some of them were bitten very badly by the bugs and brought the bed bugs home, which was a very unpleasant experience. When some of the guests moved the shower curtain the bugs fell on their arm, which was frightening.

Even though the rooms were non-smoking, they were stinking of smoke, which made many guests uncomfortable.