Hotel Marriott Knoxville Downtown (Knoxville, USA)

Guests who enjoy walks say that the Holiday Inn Select Knoxville Downtown at Convention Center is in a great location for walking around downtown Knoxville and just about everywhere. They liked the proximity to University of Tennessee, Market Square, Sunsphere and Convention Center.

Many guests appreciated the excellent customer service meted out to them by the staff. The front desk and banquet staff especially went above the mark mentioned guests. Guests also spoke highly about the food at the Hudson's restaurant of the hotel. Guests liked that they were able to get made-to-order food as well. They found the Sunday brunch buffet on holiday weekends delightful.

The rooms were spacious and guests found them to be impeccably clean. Many of the rooms had a lovely view of the Sunsphere and the skylines. Guests who stayed in the 11th floor rooms said that they simply adored the executive rooms that were totally worth the privacy and price.

Guests feel that the hotel could do with proper signage telling them where to Check-in or where to park. Since the hotel is located in a busy area with little room to drive about or maneuver, guests say that signs would be nice and helpful.

The parking at the hotel is charged, breakfast is not included, there is no fridge or microwave in the rooms and guests feel that the rates of the hotel are severely overpriced for the lack of amenities.

The heat can be activated only with the room keys and guests say it is crazy trying to keep the room at a decent temperature after they enter and occupy the rooms.