Hotel SpringHill Suites Dallas DFW Airport North/Grapevine (Grapevine, USA)

Many guests mention that the staff is friendly, professional, and knowledgeable about the local area, and note that the welcome reception is warm. Others add that the staff is flexible regarding changes to bookings and making upgrades, and love that tour assistance and reservations to local restaurants are handled in a proficient manner.

Several guests comment that the bedding is premium, the pillows are hypoallergenic, and the sofas are comfortable, and appreciate that there is plenty of walking space in the rooms. Others add that the bathroom fixtures look new, the bathtubs are spotless, and the mirrors are large.

Many guests note that the banquet room is large, and there is ample lighting, and love the attendee booking tools available to manage reservations. Others add that event planning and list management is handled professionally, and appreciate that the menu caters to a diverse palate.

Some guests mention that the selection of cereals available for breakfast is not impressive, and note that the muffins are not fresh. Others add that there is no fresh fruit on the menu, and dislike that items are not replenished in a timely fashion.

A handful of guests comment that the spa tub is not clean, the pool water is cloudy, and the vending machines are out of several items, and mention that the elevator is out-of-order. Others add that air-conditioning in the common areas is not effective, and note that the hallways can get stuffy in the summer months.

Some guests mention that there is considerable noise from construction work happening adjacent to the property, and comment that traffic noise from the nearby streets is audible in the lounge and lobby.