Hotel Sonesta Select Charlotte University Research Park (Charlotte, USA)

Guests reported that their rooms were tidily maintained and said cleanliness seems to be a priority at this property. They also remarked that the rooms were obviously recently remodelled and thought the results of that project were very appealing.

Guests often commented that they loved how the hotel is close to many restaurants. Some said they decided to get to the restaurants on foot rather than driving to them. Furthermore, shopping destinations are close by, along with other attractions, including performance venues. These attractions in the nearby area made guests happy about the location.

There were numerous comments from guests who had such positive experiences that they said they'd gladly stay again. There was also feedback from guests who clarified they do stay here often and generally are pleased with that decision. Guests also mentioned they'd recommend others to stay here.

Guests said it often seemed like there were not enough staff members working at the front desk. As a result, the check-in process was often lengthy, and staff members seemed flustered or less than cheerful.

Guests warned that the food at the hotel's dining options is pricey. Many guests opted to just purchase food elsewhere to save money, especially since there were so many other places to eat nearby.

Guests thought the rooms were not as spacious as they would have liked. They said for the prices they paid, they expected rooms that were larger than what was offered.