About Holiday Inn Charlotte University, an IHG Hotel
Holiday Inn Charlotte University features a health and fitness center, an outdoor pool, a business center and three meeting and event facilities with the biggest fit to accommodate nearly 200 people.
For on-site breakfast, dinner and drinks, the Red Sky Lounge & Grill can be enjoyed. Alternatively, guests have the option of dining off-site at several nearby restaurants or ordering room service.
The SEA LIFE Charlotte-Concord Aquarium, the Charlotte University Research park and the Great Wolf Lodge Water Park are all within a few miles of this hotel. The SEA LIFE Charlotte-Concord Aquarium, the Charlotte University Research Park and the Great Wolf Lodge Water Park are all within a few miles of this hotel.
Positive Reviews
positive:
Staff are mentioned by name
Several reviews boast about the excellent service given to them by staff members at this hotel and even mention some by name to recognize their fine service. Staff have been described as being respectful, helpful and fun giving guests an all-round 'at home' feeling.
positive:
Very popular shuttle service
This hotel, being in such a convenient location in respect of several attractions, offers a very useful shuttle service. Several guests have made mention of this service and boasted about how helpful it is, especially for out of town visitors without access to a car.
positive:
A quiet and tranquil stay
Due to the sound-proofing and thick walls at this hotel, guests have often made mention of the peaceful stay that they have enjoyed. Despite noisy neighbors and noises in the hallways, guests are still able to commend this hotel on its peaceful environment.
Negative Reviews
negative:
Slightly pricey breakfast buffet
Although guests enjoy the on-site breakfast buffet, several reviews indicate that it is rather pricey. Some reviews indicate that this hotel should consider including breakfast into the price of staying at this hotel, as is the case with several other hotels of this kind.
negative:
In-room features are near retirement
Some of the in-room features, namely the air-conditioning units, are nearing the end of their lifespan. Several guests complain about the noises that these units give off during the night and repairing or upgrading them is certainly something that would help.
negative:
Housekeeping staff could do better
Reviews indicate that guests have not been too pleased with the efforts made by the housekeeping staff at this hotel. Not only are the hours during which they visit irregular but the level of cleaning is not of a very high standard.