About Residence Inn by Marriott Kansas City Downtown Union Hill
The Residence Inn by Marriott Kansas City Downtown Union Hill is located near the Crown Center shopping mall and the National World War I Museum and Liberty Memorial. The hotel features a business center, an outdoor pool, and a shuttle service.
The Residence Inn by Marriott Kansas City Downtown Union Hill offers a variety of different sized suites, each one featuring full kitchens, sofas, flat-screen TVs, and complimentary Wi-Fi.
Facilities include an exercise room, laundry equipment, and a convenience store. The hotel also offers 24-hour front desk services and free on-site parking.
A free hot breakfast buffet is available daily. The hotel also provides guest use BBQ grills, a grocery delivery service, and evening socials (3x per week). Nearby restaurants include Houlihan’s and the Cheesecake Factory.
The hotel lies within a mile of the LEGOLAND Discovery Center, two miles from the Power & Light District, and within three miles of the American Jazz Museum.
Positive Reviews
positive:
Comfortable suites with good amenities
Bar a few issues, the suites at this hotel attract positive feedback. The accommodation is described as comfortable with a good selection of amenities. The standard of cleanliness is considered reasonable, although there are some reports indicating some minor disappointment in the bathrooms.
positive:
Location appeals to guests
Guests enjoy the location of the hotel, describing it as conveniently close to shopping, dining, and bars. Furthermore, the property is within a short drive of many of the area's best-known attractions.
positive:
Friendly service
The staff at the hotel attract plenty of positive comments. From the warm welcome to the on-going service, the attitude of the staff appears to be friendly and attentive. Individual issues seem to be dealt with promptly.
Negative Reviews
negative:
Some maintenance issues
While the suites at this hotel generally offer a good standard of cleanliness and comfort, occasional maintenance issues do crop up. Guests report problems such as worn carpets and chipped paintwork - nothing that a little attention wouldn't fix.
negative:
Complaints about internal noise
The efficiency of internal soundproofing at this hotel seems to be in some doubt. Reviews make fairly frequent references to the noise coming from adjacent and above rooms. Showers, TVs, conversations, and footfall can all be heard.
negative:
Housekeeping disregard do not disturb signs
A very occasional problem at this hotel seems to be that the housekeeping staff sometimes disregard a do not disturb sign placed on a door. Several guests report that staff knocked on the door of their suite early in the morning, despite the sign being in place.