Positive Reviews
positive:
Great location right downtown
Looking to stay close to all of the action in Kansas City? This hotel is perfect for you! Located right in the heart of the downtown area, you won't be too far away from the parks, museums, and Crown Center. Plus, there are some great hotspots where the locals like to eat ranging from fried fish to BBQ joints.
positive:
Brand new hotel!
As of Spring 2016 the hotel has been going under renovations to bring new life back to the guestrooms. Some of the guests were very impressed with the new furnishings and found that it really made a difference in their stay.
positive:
The staff and shuttle driver are fantastic!
Previous guests could not say enough about the staff. Whether it is the staff at the front desk, the housekeeping, or the shuttle driver, the guests were very satisfied with the services and would return again.
Negative Reviews
negative:
The breakfast is good, but the coffee...
While some guests disagree, the majority of the guests found that the breakfast was very delicious and there was a lot of variety, however, many of the guests complained about the coffee and found that it was very weak.
negative:
No hot tub
You may find some websites that state that the hotel features a hot tub, unfortunately, they do not.
negative:
The pool is a hit or miss
The hotel has been doing some renovations in the Spring of 2016 and that has affected the pools operating hours. Also, while the pool was open, some found that it was a bit too cold.