Positive Reviews
positive:
Convenient and well-connected location.
Past guests staying at Comfort Inn & Suites Downtown report that the hotel is conveniently located for many of Kansas City's amenities and attractions, including the Sprint Center, City Hall, and Charles B. Wheeler Downtown Airport. Situated close to all of the city's major roads, guests also report it being easy to get around the region.
positive:
Complimentary breakfast proves agreeable.
Guests praise the complimentary breakfast offered by the hotel. While a small number of guests would like a little more variety, most guests are pleased with the choice on offer, which includes sausages, eggs, biscuits, gravy, cereal, fresh fruit, bread, and more.
positive:
Clean and comfortable accommodations.
Most guests find the hotel to be clean and comfortable. Guests are particularly fond of guestroom beds, which are said to make for a comfortable night's sleep.
Negative Reviews
negative:
Limited parking can be problematic.
Some guests have had problems with parking at Comfort Inn & Suites Downtown in Kansas City. According to reports, the parking lot is not big enough to accommodate a full hotel. As such, some guests are required to use an overspill car park, which is said to have small and tight parking spaces.
negative:
Smell of smoke reported by some.
While the hotel advertises as being smoke-free, some guests report experiencing the smell of smoke during their stay. Whether this is a holdover from days gone by or a result of guests disregarding the non-smoking rules cannot be determined at this time.
negative:
Local neighborhood can be intimidating.
Some guests report that the immediate area surrounding the hotel is a little frightening. Guests describe regular police sirens at night, while the fact that the hotel employs a guard to see over the parking lot at night proves a little intimidating for some.