Hotel Norfolk Inn (Norfolk, USA)

You can be assured of a warm welcome when you arrive here. Guests felt instantly at ease and relaxed once they had completed the speedy check-in process. The friendly staff offered to assist with anything that travellers may need, including calling for taxis.

The recently remodelled rooms offered really good value for money according to most visitors. Rooms were found to be clean, tidy and included all the basics without the frills and fuss. They were also described as spacious enough to find a place to relax and read a book.

Guests were pleased that the breakfast is included in the room rate, and enjoyed the variety of Danish muffins, coffee and juices. You will also find toast and bagels to go with your early morning meal.

Several guests were turned away after arrival because of overbooking. Others were offered a room with single beds when they booked on-line for a room with double or king-size beds. Try to confirm your booking before arrival to avoid disappointents.

Weary travellers were very disappointed with the fact that there were no coffee-making facilities provided in the rooms. Guests felt that this should be included with the room rate, so if you can't go without your early morning fix make sure you bring your own.

Although guests appreciated the hard working house-keeping staff, and their ability to keep the accommodation clean and tidy, this building is really old and dated. Guests suggested an upgrade of the facilities.