Hotel M-Star Rapid City (Rapid City, USA)

Many guests appreciate that the front desk staff is pleasant and accommodating to their requests, even going above and beyond to make things comfortable. Some like that the staff is friendly and appears to be enthusiastic to help.

Several guests note that the rooms are clean with plenty of space to move around, while some say that the beds are comfortable to sleep in. Others like that some furnishings are in good working condition despite their dated appearance.

Guests like that the hotel is close to downtown Rapid City, while some love that the hotel is a short drive away from several area attractions. Others appreciate that there are several dining establishments that are within walking distance from the hotel.

A handful of guests say that some chairs and beds should be replaced, while some comment that more electrical outlets should be considered. Others find that the bathroom fixtures and tiles are loose and should be maintained more frequently.

Some guests say that the air conditioning unit operates loudly and makes sleeping difficult, while some add that the bathroom vents can be loud as well. Others note that the main road and parking lot is always busy, and suggest that light sleepers pack a pair of ear plugs.

A few guests say that the Wi-Fi signal inside the rooms is weak, and that the Internet connection is unstable. Others say that the Wi-Fi password does not always work but some do point out that that the front desk can assist with the connection problems.