Negative Reviews
negative:
Not well-kept, showing signs of degradation
There are reports from guests who have stayed here that the hotel is not being particularly well-kept. Some of the amenities don't work as well as they should and the décor and furniture are showing their age. Guests also aren't very happy with the standard of cleaning which could be much better.
negative:
Staff could do better
According to feedback, the members of staff at reception don't always provide a good standard of service. At times, when guests raise concerns or issues, they are disappointed with what they consider a disinterested or even rude response from the members of staff.
negative:
Unpleasant smells
This hotel seems to have a problem with unpleasant odours. Guests mention that they encountered these smells in the public areas and in their rooms, citing cigarette smoke, dirty carpets and damp as possible reasons for the odours.