Positive Reviews
positive:
Convenient shuttle service
Marriott Kansas City Airport Hotel offers you a convenient shuttle service to and from the airport. This can come in handy as most guests staying at this hotel do not have their own transport. You won't have to wait for public transport or spend unnecessary money on a taxi service.
positive:
Comfortable bedding
If you are a frequent traveler, you will know that one of the most important aspects of a great stay is the quality of the beds, as a bad nights rest can greatly influence your overall impression. This hotel provides quality bedding throughout their range of rooms.
positive:
Friendly staff
The staff at Marriott Kansas City Airport Hotel will make you feel welcome from the moment you arrive. Their friendly nature gives this hotel a warm and inviting atmosphere that reminds guests of home.
Negative Reviews
negative:
Paid Wi-Fi in-room
Even though this hotel offers Wi-Fi, you will be required to pay an additional fee for the use of this connection in your room. At a hotel of this caliber, paying for Internet seems unnecessary in this day and age. You can however access the Wi-Fi for free in the lobby.
negative:
Outdated interiors
There have been a few complaints regarding the outdated interiors featured at this hotel. Some of the walls need repainting, while the decor is looking a little tired. Some of the furniture could also use refurbishing, as they are worn in places.
negative:
Cleanliness could be better
Although most guests enjoyed their stay at this hotel, the housekeeping staff need to do a better job when it comes to cleaning the private rooms. Some guests have had issues with dirty floors and dusty surfaces, while others would like to see the bathrooms cleaner in the future.