Hotel Homewood Suites by Hilton Portland (Scarborough, USA)

Many guests have given the front desk and hospitality staff rave reviews, noting that they are pleased to accommodate special requests, go out of their way to help resolve any issues, and offer helpful advice to sightseers. Guests often comment that they feel as though "they are visiting friends" when they stay here. The evening receptions and complimentary breakfast are also widely described as generous and tasty.

Many guests describe the rooms to be spotlessly clean and spacious, with "homey" decor, comfortable furnishings, and reasonably modern bathrooms. Families and long-term guests appreciate the convenience of the full kitchens.

Drivers appreciate the free parking and convenient access to two major highways, which make the hotel a great base for exploring Portland as well as the beaches, state parks, and historic lighthouses in the surrounding area. Guests with a flight to catch appreciate the free airport shuttle, and everyone loves that the Maine Mall and The Sebago Brewing Company are "just across the street".

Though the rooms are widely described as comfortable, some guests note that the property is older and some "wear and tear" is beginning to show in the furnishings and carpets. A few guests have also suggested that the mattresses are past their prime.

Several guests have been disappointed to find cigarette odor wafting into their rooms from the hallways or nearby smoking rooms.

Though many guests enjoy the breakfast buffet, a few guests have been disappointed in the food quality, variety, or presentation, and end up sticking to the complimentary coffee and tea in the lobby.