Hotel DoubleTree by Hilton Portland, ME (South Portland, USA)

The hotel is close to nearby restaurants and bars and straight across the road from one of the biggest malls in Maine and this proximity featured heavily in a number of reviews about the hotel as guests described that they were never short on somewhere to eat or something to do.

Previous travelers rated the staff at the hotel really highly with comments reflecting how efficient and competent they were in discharging their duties. Guests also really appreciated their friendly and courteous attitudes.

The hotels' beds were singled out in reviews as being particularly comfortable with many previous guests saying that they got a great nights sleep. Many also commented that for the size of the room (when compared to other hotels in similar price points in the area) they thought that the hotel was excellent value.

Some guests complained via their reviews that the rooms were very smelly and that in particular the soft furnishings were holding smells after extended use and should be replaced.

It seems that in some parts of the hotel it struggles to maintain a temperate environment with some guests commenting that the heating in their rooms did not work leaving them feeling cold, whilst other guests found the heating too hot leaving their rooms feeling stuffy and uncomfortable.

Some guests had a similar experience whilst staying at the hotel when after a long day sightseeing or many hours of business meetings, they returned to their rooms only to find that housekeeping had not been to clean the room and there was no attempt made to clean up.  Several guests complained and it seems that it took some time for the service to be provided.