Positive Reviews
positive:
Convenient Williamsburg Location
This hotel is convenient for parents and family visiting the College of William & Mary. You're also close to many restaurants and the Pottery and Premium Outlets are just five minutes away. You'll have easy access to the Colonial Parkway as well as Colonial Williamsburg.
positive:
Outstanding Customer Service
The staff at this hotel is absolutely wonderful, extremely helpful, and quite accommodating. They do a great job of making your stay pleasant, whether that's greeting you with a smile or recommending a great place to eat.
positive:
Breakfast Starts the Day Right
Guests say this hotel offers an excellent, complimentary hot breakfast. There is a great variety to choose from including waffles, eggs, sausage, cereal, fruit, breads, and coffee.
Negative Reviews
negative:
Rooms Need Some TLC
Rooms at this hotel are in need of a bit of general maintenance, as the decor is quite dated, bathrooms need a general update, and there are no fans in the shower. Bathrooms also need a deep clean.
negative:
Wi-Fi Issues
Guests report that, although free, the Wi-Fi service is painfully slow and hard to log-on.
negative:
No other issues reported
So far, no other recent negative opinion has been expressed by guests about this hotel.