Positive Reviews
positive:
Extremely friendly and efficient staff
Hampton Inn Knoxville-East's staffs could not do enough for their guests. They are always on the go in providing quality service. They are also respectful and friendly, never failing to greet guests every time. Additionally, they are quick to respond to different emergencies that may arise during your stay.
positive:
Completely equipped fitness center
There were many guests who are conscious with their figure, and the hotel's well-equipped fitness center is just the thing that would complete their stay. The gym has all the necessary equipment for guests to enjoy a full-body workout, allowing them to stay fit even when away from home.
positive:
Well-soundproofed rooms ensure a relaxing sleep
While the hotel's surrounding area could get a bit noisy at times, guests wouldn't have to worry about being disturbed by external noise. The rooms are well soundproofed. Thus, a great night's sleep is almost a guarantee.
Negative Reviews
negative:
Some amenities need updating
The hotel is among the earliest to operate in the area. While this means that it is already experienced in providing quality service, this also means that some amenities, particularly the carpets, are already in need of updating.
negative:
Air conditioning units have certain problems
Each room in the hotel is fully air-conditioned. However, some of the air conditioning units are not strong enough to ensure a good and comfortable room temperature. In addition, some might not work at all. Thus, inform the front desk when you experience this issue.
negative:
Breakfast menu has a lack of variety
Food served in breakfast is great and satisfying. However, the lack of variety may cause some guests to dine in other places around the hotel. The good news, though, is that there are a lot of dining options just within walking distance.