Positive Reviews
positive:
Guest Rooms are Large, Comfortable and Clean
The very spacious, clean and pet-friendly guest rooms at Drury Inn & Suites are well-equipped with comfortable beds, Wi-Fi service that always works and a kitchenette with appliances that are all in working order. .
positive:
Welcoming Staff who are Helpful
Guests reported that upon entering the hotel, they were greeted by friendly and welcoming staff who got them checked-in quickly and efficiently. Guests also reported that the staff frequently interact with guests and make them feel at home, they go above and beyond to ensure guests are comfortable and enjoying their stay and they go out of their way to do little extras to show guests that they are appreciated. .
positive:
Wholesome and Delicious Breakfast
The breakfast served each morning is amazing with a wide range of fresh, delicious, healthy, well-prepared items to choose from. There are both hot and cold options available and the portions are generous.
Negative Reviews
negative:
It can Get Noisy Around the Hotel
Guests reported that there is a lot of noise around Drury Inn & Suites. Much of the noise seems to be coming from rowdy children yelling and running up and down the corridors and being disruptive around the pool area. Staff seem to have no control over these rowdy guests. Other sources of noise reported include loud elevators, loud water pipes and toilets and dogs barking in nearby rooms. .
negative:
The Pool Area is Not Well-Maintained
Guests reported that the swimming pool is small and dirty and there is a lot of trash and leftover food left around for days at a time. .
negative:
The Parking Area is not Secure
Guests reported that the parking area seems unsafe because it's not well-lit and the security gates are often not closed, even late at night.